1. Introduction

Welcome to Aura by Salome. By accessing or placing an order through our website (aurabysalome.com), you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or making a purchase.

These Terms apply to all visitors, customers, and users of the website. If you do not agree with any part of these Terms, please refrain from using our services.

2. About Us

Aura by Salome is a luxury fragrance brand based in Lagos, Nigeria, offering a curated collection of unisex perfumes. We are committed to delivering high-quality, nature-inspired scents to customers across Nigeria and beyond.

For enquiries, you may contact us via our website at aurabysalome.com.

3. Products

We sell physical perfume products exclusively. All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.

Product images on our website are for illustrative purposes only. While we make every effort to display colours and packaging accurately, we cannot guarantee that your device’s display will reflect the exact appearance of the product.

Fragrance descriptions (including scent notes and longevity) are provided as general guidance. Individual experience of a fragrance may vary based on body chemistry, skin type, and environmental conditions.

4. Ordering & Payment

By placing an order on our website, you confirm that:

• You are at least 18 years of age or have parental/guardian consent.
• You are legally capable of entering into binding contracts.
• The information you provide during checkout is accurate and complete.

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. If your order is cancelled after payment, you will receive a full refund.

Payment must be made in full at the time of order. We accept the payment methods listed at checkout. All transactions are processed securely.

5. Pricing

All prices are displayed in Nigerian Naira (NGN) unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time you complete your purchase.

We are not responsible for pricing errors caused by technical faults. In such cases, we will notify you and give you the option to proceed at the correct price or cancel your order.

6. Shipping & Delivery

We currently deliver within Nigeria. Delivery timelines and fees vary by location and will be communicated at checkout.

While we make every effort to meet estimated delivery dates, we cannot guarantee delivery times and are not liable for delays caused by third-party couriers, weather conditions, or events outside our control.

Risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and report any issues promptly.

7. Returns & Refund Policy

Due to the nature of our products (fragrances and personal care items), we do not accept returns or offer refunds once an order has been dispatched. All sales are final.

Exceptions may be made in the following limited circumstances:

• You received the wrong product.
• Your product arrived damaged or defective.

In such cases, you must contact us within 48 hours of delivery with photographic evidence. We will assess the claim and, at our discretion, offer a replacement or store credit. We do not offer cash refunds.

We strongly encourage customers to review product descriptions thoroughly before purchasing. If you have questions about a product, please contact us before placing your order.

8. Intellectual Property

All content on this website — including but not limited to text, images, logos, product names, and design — is the property of Aura by Salome and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our prior written consent.

9. Privacy & Data

We collect personal information (such as your name, email address, phone number, and delivery address) solely for the purpose of processing your orders and improving your experience on our website.

We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared with delivery partners and payment processors strictly as necessary to fulfil your order.

By using our website, you consent to the collection and use of your information in accordance with this policy.

10. Limitation of Liability

To the fullest extent permitted by law, Aura by Salome shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our website or products, including but not limited to:

• Loss of income or profits.
• Adverse reactions to fragrances (please perform a patch test before use).
• Delays or failures caused by third parties, including couriers and payment processors.

Our total liability to you in connection with any order shall not exceed the amount paid for that order.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Nigerian courts.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website at aurabysalome.com.